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Privacy Policy

                                               Last Updated: September 29, 2026
 

At Mainspace, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, contact us, or use our services.

Mainspace operates its online store using the Wix platform and may work with third-party suppliers and fulfillment partners to process and deliver customer orders.

By using our website, you acknowledge that you have read and understood this Privacy Policy.
 

1. Information We Collect
 

When you use our website or place an order, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Payment and transaction information

  • Customer service communications

We may also automatically collect certain technical information, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Website usage information

This information may be collected through cookies and similar technologies.
 

2. How We Use Your Information
 

Mainspace may use your information to:

  • Process and fulfill your orders

  • Process payments

  • Arrange shipping and delivery

  • Send order confirmations and updates

  • Provide customer support

  • Process returns, refunds, and exchanges

  • Communicate with you about your order

  • Improve our website and services

  • Prevent fraud and unauthorized activity

  • Maintain website security

  • Comply with applicable legal requirements

  • Send promotional communications when permitted by law
     

3. Dropshipping & Order Fulfillment
 

Mainspace operates using a dropshipping fulfillment model.

When you place an order, we may provide certain information necessary to fulfill and deliver your purchase to our suppliers, fulfillment providers, shipping companies, and other service providers.

This may include information such as your:

  • Name

  • Shipping address

  • Contact information

  • Order details

The information is shared only to the extent reasonably necessary to process, fulfill, ship, and deliver your order or provide related services.

Our suppliers and service providers may be located in countries different from your country of residence.
 

4. Wix Platform
 

Our online store is hosted and operated using Wix.

Wix provides the technology and services necessary to operate our website, including features related to website hosting, shopping functionality, customer data, security, and other website services.

Wix may process personal information on our behalf in accordance with its own privacy practices and applicable data protection requirements.
 

5. Payment Information
 

Payments may be processed through third-party payment providers.

Mainspace does not intentionally store complete credit or debit card numbers on our own systems unless explicitly stated otherwise.

Payment providers may independently process your payment information according to their own privacy policies and terms.
 

6. Sharing Your Information
 

We may share personal information with trusted service providers when necessary to operate Mainspace, including:

  • Wix and website service providers

  • Payment processors

  • Dropshipping suppliers

  • Fulfillment providers

  • Shipping and delivery companies

  • Customer support providers

  • Analytics providers

  • Marketing and advertising providers

  • Fraud prevention and security providers

We do not sell your personal information as a standalone product.
 

7. Cookies & Tracking Technologies
 

Mainspace may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Maintain shopping cart and checkout functionality

  • Analyze website traffic

  • Improve our website

  • Measure advertising performance

  • Support marketing activities

Where applicable, non-essential cookies will only be placed or used after the required consent has been obtained.

Wix provides tools that allow website owners to configure cookie banners and obtain consent for non-essential cookies.
 

8. Marketing Communications
 

If you subscribe to our marketing communications, we may send information about:

  • New products

  • Promotions

  • Special offers

  • Discounts

  • Mainspace updates

You may unsubscribe from promotional emails at any time by using the “Unsubscribe” link included in our emails.
 

9. International Data Transfers
 

Because Mainspace uses Wix and may work with suppliers, payment processors, fulfillment companies, and other service providers located in different countries, your personal information may be transferred or processed internationally.

Where applicable, we will use appropriate safeguards required by relevant data protection laws for international data transfers.

Wix states that customer data may be processed or stored in multiple jurisdictions and describes mechanisms for applicable international transfers.
 

10. Data Retention
 

We keep personal information only for as long as reasonably necessary for purposes such as:

  • Fulfilling orders

  • Providing customer support

  • Processing returns and refunds

  • Maintaining business records

  • Preventing fraud

  • Meeting legal and regulatory obligations

When information is no longer necessary, it may be deleted, anonymized, or securely disposed of in accordance with applicable law.
 

11. Data Security
 

Mainspace takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.
 

12. Your Privacy Rights
 

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Request restriction of certain processing

  • Object to certain processing

  • Withdraw consent where applicable

  • Request data portability where applicable

Wix also provides tools for site owners to respond to certain customer data requests, including access and deletion requests.

To exercise your rights, please contact us using the contact information below.
 

13. Children's Privacy
 

Our website is not intended for children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
 

14. Third-Party Websites
 

Our website may contain links to third-party websites or services.

Mainspace is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.
 

15. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable laws.

When changes are made, we will update the “Last Updated” date at the top of this page.

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